It is no secret that COVID-19 continues creating roadblocks in the way of coffee. Lately, we have seen how the whole supply chain has been affected by the surge in Chinese exports following their unexpectedly quick re-opening and logistics all over the world have become in a complete mess. This has resulted in coffee arriving late due to full containers stuck or moving slow in transit, empty containers waiting to be loaded at ports and factories, shortage of boxes, employees, and vessels.
We invite you to watch our logistic team members at origin and our North American office explaining how we got here, where we are now, and how we as Caravela, and you as roasters, can minimize the impact of these unforeseen events.
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Very nice presentation about the logistical challenges that await us now and in all probability for a long time to come. How the carriers deal with this at the moment absolutely does not deserve the beauty & popularity prize and is certainly no good example how customers should be treated in general.
Wishing you all the strength & power and am sure you will overcome this situation.